Starting this week ITS will be installing new computer management and anti-virus software on all of UNEs computers. This will involve technicians physically accessing every computer over the next two months.
If you have any UNE computer that does not reside on a UNE campus, please open an IT Help Desk ticket so that we can arrange a time to work on it. Wherever possible we will expect the computer to be brought to a UNE campus.
The process of configuring your computer will take between 10-20 minutes. We will try our best to work with your schedule and if needed the technician will confirm another time to come back.
The new anti-virus software is called Sophos and an icon of a grey shield will be displayed in your computer’s taskbar.
If you have any questions or concerns please contact:
User Services Manager